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Privacy Policy
Effective Date: 22nd July,2024
1. Introduction
Quelo is an innovative software application designed to enhance the efficiency and experience of managing patient queues in doctor’s clinics. Our comprehensive solution includes walk-in registration, queue management, and financial reporting, all aimed at ensuring both clinic staff and patients enjoy a smooth and organized experience.
2. Information We Collect
To provide our services effectively, we collect the following personal information during the user registration process:
Mobile Number
Name
This information is essential for registering to avail services from our partnered doctors.
3. How We Use Your Information
We use the information collected primarily to communicate with you about your appointment schedules and to inform you of other hospital-related services. These communications may occur via direct messages or through automated systems.
4. Information We Share
The personal information we collect is shared under limited circumstances, including With WhatsApp Business API: To facilitate the sending of messages related to our services. Legal Requirements: We may disclose your information where required by law or to comply with a legal process. We do not sell or rent your personal information to third parties.
5. Your Data Protection Rights
You have the right to opt out of our services at any time. Upon opting out, we will delete your personal data from our systems. To exercise this right, please contact us using the information provided in the Contact Information section.
6. Data Security
We prioritize the security of your personal data. All information is stored securely on clinic machines and is not stored on any external servers.
7. Data Retention
We retain your personal information for a period of three months to ensure that we can accommodate any follow-up services or inquiries. After this period, your data will be securely deleted from our systems.
8. Changes to This Privacy Policy
We reserve the right to modify this privacy policy at any time. Changes will be effective immediately upon posting on our website. Only newly registered users will be explicitly informed of changes.
9. Contact Information
For any questions or concerns regarding this privacy policy or our data handling practices, please visit the Contact Us page on our website.
+91 906 3222 874